Privacy Policy

Privacy Policy

Last updated: January 6th, 2026

Integra AI Automations values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and AI platforms.

1. Information We Collect

We may collect the following types of information:

Account Details: Name, email, phone number, and other contact information.

Payment Information: Credit/debit card details and billing information for service transactions.

AI Interaction Data: Input you provide to AI tools to help improve our services and AI models.

Mobile/SMS Information: Phone numbers and SMS opt-in consent status collected when you subscribe to receive text messages from us.

We do not collect unnecessary personal information beyond what is required to provide our services.

2. How We Use Your Data

Your information is used for the following purposes:

To improve and train our AI models and services.

To manage customer relationships and provide support.

To process payments and maintain accounts.

To analyze trends and enhance overall service quality.

To send SMS/text messages to users who have opted in, including appointment updates, consultation responses, and marketing communications (where separately consented).

3. SMS Opt-In and Mobile Messaging

When you provide your phone number and check the relevant consent box on our opt-in form, you agree to receive text messages from Integra AI Automations. The following applies to our SMS communications:

Types of Messages: We send two categories of SMS messages: (1) non-marketing transactional messages related to your consultation requests and appointment updates, and (2) marketing and promotional messages including special offers, discounts, and product updates, for which separate consent is required.

Opt-In: Your consent to receive SMS messages is obtained separately for transactional and marketing messages via clearly labeled checkboxes on our contact form.

Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. You may also text HELP for assistance or contact us at [email protected].

Message Frequency: Message frequency varies based on your activity and the nature of your engagement with our services.

Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan. Integra AI Automations is not responsible for any charges from your carrier.

4. Mobile Information Sharing Statement

We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for their own marketing purposes. Mobile information, including phone numbers and consent records, will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share your mobile information only in the following limited circumstances:

With our SMS/messaging service provider (Twilio) solely to facilitate the delivery of text messages you have consented to receive.

As required by law, regulation, or valid legal process.

To protect the rights, safety, or property of Integra AI Automations or others.

5. Third-Party Services

We may use third-party platforms to help deliver our services, including:

Claude

GoHighLevel

Twilio (SMS delivery)

These third-party providers are contractually obligated to protect your data and may only use it to provide the services we request.

6. Data Retention

We retain your personal information until your business relationship with us ends or you delete your account, whichever occurs first. After that, we securely delete or anonymize your information.

7. Your Rights

Depending on your jurisdiction, you have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.

Deletion: Request that we delete your data.

Opt-Out: Opt-out of certain processing activities, such as marketing communications or SMS messages.

To exercise these rights, please contact us at [email protected].

8. Security Measures

We implement reasonable security measures to protect your information, including:

Encrypted and secure storage of data.

Restricted access to personal information.

Regular monitoring and audits to ensure security.

However, no method of transmission over the internet or electronic storage is 100% secure.

9. International Data Sharing

We do not share your data internationally. All data processing occurs within the United States.

10. Use of AI and Automated Processing

Your input may be used to train and improve our AI models. While automated tools may assist in providing services, final decisions involving your account or services are reviewed by human staff when necessary.

11. Cookies and Analytics

We may use cookies and analytics tools to understand website usage and improve user experience. This data is aggregated and does not personally identify users.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Phone: +1 (231) 456-7123

© 2026 Integra AI Automations. All Rights Reserved.